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Ex-Servicemen Contributory Health Scheme [ECHS] Complaints & Reviews

echs.gov.in
1.2
Updated: Dec 21, 2024
Complaints 198
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45
Unresolved
153
So far, so good. Ex-Servicemen Contributory Health Scheme [ECHS] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ex-Servicemen Contributory Health Scheme [ECHS] will keep up the work and continue to help more customers with their concerns even better 🤝
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Ex-Servicemen Contributory Health Scheme [ECHS]

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7
ECHS smart card date of birth mistake
6
Fake admissions and overbilling of echs
4
negligence of doctors and staff of echs polyclinic

Ex-Servicemen Contributory Health Scheme [ECHS] reviews & complaints page 7

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sonika sharma
from Basti, Uttar Pradesh
Aug 19, 2018
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refusal for the treatment by empanel hospital

Address: Chandigarh, Chandigarh, 140603

Today evening at 1800 hrs i approached to mukat hospital chandigarh for treatment of my ward as he was suffering dengue fever and dehydration at that time my son was having high fever and he was in unconscious state, but the hospital adm refused for the treatment. My son is every thing for me i told them i will pay all dues plz start the treatment, then they have started the treatment and they have shifted my son to icu, means it was extreme...
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Victor Grace
from Malaut, Punjab
Aug 14, 2018
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misbehavior & refuse to attend - echs sec 47 chandigarh - dr. jp sethi

Address: Chandigarh, Punjab, 160047

Hi sir/mam,

This email is in regards to the misbehavior and refuse to attend attitude towards us.

Incident - today i bought my mother to echs polyclinic sec 47 chandigarh, where she was suffering from some brain issue. Also my wife and my 4 months daughter was with me. I asked my wife and my mother to get in, doctor - j. P sethi was the attendant. Firstly his behavior and attitude at the first go was very wired...
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snsenthil
from Madanapalle, Andhra Pradesh
Aug 9, 2018
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least respect for echs

My father is an ex-army jco, he had to undergo for an eye surgery at aravind eye hospital, coimbatore, tamilnadu. The hospital insurance staff was totally disrespecting echs and screaming about the kind of troubles they go through with echs. Indeed they really hate processing echs requests. I really felt bad about indian army for the kind of support it provides to our ex army personals and ashamed about it. I no longer proud to be a son of...
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Prakash Nandan
from Mumbai, Maharashtra
Jun 29, 2018
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since 14 years not received echs card not getting medical treatment.

Address: Nashik, Maharashtra, 422007
Website: ECHS.com

Dear sir, I retired in oct 2003 From Indian Navy.ECHS was newly founded.They forcibly deduct the policy amount from our final amount.I filled all those forms and posted to ECHS HQ.but still I have not been Issued with the card also, since 14 years, every month ECHS is Receiving my medical allowance directly. I am not getting any service from ECHS.I am paying for medical treatment for my family.
They should shame for this .pl do the...
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Naresh1971$
from Gagret, Himachal Pradesh
Jun 29, 2018
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treatment of patient

Address: Mandi, Himachal Pradesh, 175018

My mother is serious and referred to harihar hospital gutkar but she was checked by the dr sinha and even the staff is not treat well with us they said that only 2 patient was checked in one day is this justify.?
There are so many formality done by me but all in vain. At last i registered my mother as general patient then she was checked by the dr. Sinha.
If the hospital does not want to checkup the echs then cancelled the empanelledment...
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Sujit Pisal
from Mumbai, Maharashtra
May 5, 2018
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echs online application site can't be reachable

Address: Pune, Maharashtra

Myself aniruddha shinde son of pradeep shinde (Ex-serviceman). My father met with an accident on 1st may 2018, currently he is admitted in sancheti hospital pune. He requires some medical treatment which is not affordable. So i am trying to submit online application for echs, but somehow i am not able submit application online. So could you please check & let me know is there any alternative to submit the application....
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Arun Kumar T T
from Mumbai, Maharashtra
Apr 25, 2018
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I have completed my 64 kb registration

Address: Satara, Maharashtra, 400706

Dear sir/madam,
The number and email i'd displayed at echs site are non functioning

Shame to indian army people cannot update the number and email i'd

I am retired as a nb sub signals

The on line registration of the new card is been done and paid the amount through. Netbanking as well

No update is received from the portal

No number is working

Shame...
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karan7083
from Adampur, Punjab
Apr 18, 2018
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worst behavior of staff of samrala echs

Address: Ludhiana, Punjab, 141114

The behavior of staff is worst they dont have manners that how to treat with senior citizens and many people there was also not good with the behavior of lady doctor i do not know the name of doctor but she is from any village name chehla and also there is no time of their lunch she is doing lunch on 11 am in the morning and instead of treating the patients she is busy with there any relative and also she is also got out one patient just...
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Parth091
from Burla, Odisha
Mar 29, 2018
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regarding treatment

Address: Saran, Bihar

Sir mera name saurabh rawat hai. Mai apne father ko echs center chhapra me dikhane le gya tha. Unko khasi aur dam phulane ki problem hai. Sir oic echs ne unko uphar reaserch center pvt ltd chhapra me reffer kar diya. Waha aane ke bad unko gasologyst ne dekha aur medicine likha medicine lene gya to wo paise mangne lage aur unhone mere father ka ek blank paper par anguthe ka nisan laga liya. Maine puchha to bole bad me entry karenge.
Mai...
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Kuldeepkandola
from Anandnagar, Uttar Pradesh
Mar 11, 2018
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i'm complaining about base hospital delhi cantonment cleanliness

Address: New Delhi, Delhi, 110081

Respected sir,
I am kuldeep singh, ex-serviceman from signal corp indian army. I admitted my wife for treatment in base hospital. She was there for 4 days (File attached) but she was complaining that there is no care and cleanliness in base hospital and sometimes cockroaches can be seen on utensils and even in meal. I want to give my wife best treatment and for that i want her to be transferred in rr hospital, kindly give us permission...
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Pradeepkalgan
Mar 8, 2018
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not suitable for care

Address: Jhajjar, Haryana

My name is pradeep and i have admitted my father in oscar hospital jhajjar in emergency. But hospital have not sufficient doctors and facilities. Which care patient. So pls avoid this hospital and make out from panel of ex servicemen. Because they do not have enough care and good behavior against ex service men. Pls consider my grievance. My contact no.[protected]. Pls give better service to our soldiers who serve their life for country. Tnx...
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Pawan Kumar Bhardwaj
from Unnao, Uttar Pradesh
Nov 8, 2017
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miss behave with ex. serviceman army person 'family

Sir meri ma ko asthma ki problem h jinka ईलाज सुखदा hospital me chal rha h लेकिन hisar cant echs officer sh. Ram avtar ne meri ma ko hospital me refear karne se manna kar diya or miss behave kiya hamare bar bar khane par bhi wo nhi mane hamne kha sir permanent ईलाज सुखदा हॉस्पिटल me chal rha hum dusri jagha nhi dikha sakte lekin wo nhi mane or unhone m. H me reffer kar diya wo...
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Birnsj4t
from Indore, Madhya Pradesh
Oct 30, 2017
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non signing on echs form at patent polyclinic.

Address: Nawada, Bihar, 805123
Website: echs

Main 30 sep 2017 ko indian army se retire hua hoon. Mera pariwar nasirabad (Raj) mein hai. Meri daughter wahi class xii mein parai kar rahi hai. Mera parent echs policlinic gaya hai jo mera home se 70 km par hai. Main apne echs form par sign karane me liye do bar ja chuka hoon lekin sign nahi kiya gaya. Policlinic ka oc sahab pure pariwar ko gaya ke echs policlinic mein lane par hi echs form par sign karne ko bole hain. Mera pariwar nasirabad...
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nandan prakash sitaram
from Mumbai, Maharashtra
Sep 12, 2017
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since 14 yrs i have not issued echs card, nor getting medical allowance.

Address: Nashik, Maharashtra, 422007
Website: ECHS Complaint cell

Name –nandan prakash sitaram.
Naval rank - ex-lemp
Service no-171005z
Date of joining in navy-aug 1988.
Date of retirement -31 october 2003.


Officer in - charge dated: 12 sep 2017.
Echs scheme.
Sub: i have not been issued echs smart card or not getting medical alawance since 2003. (13 years passed)
Dear, respective sir,
I am a navy retired...
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shaven
from Bhubaneshwar, Odisha
Aug 24, 2017
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reimbursement

Address: Chennai, Tamil Nadu

Dear sir, iam son in law of p l krishnaiah rank havildar (Retd amc) army no 13927952a. My father in law met with a cardiac arrest on 13/06/2017 at 5.30 am, we rushed him to madras medical mission at chennai in a emergency situation, where he was hospitalised and got discharged on 26/06/2017 during the hospitalisation period he incurred an expense of rs.2, 01, 913.

Due to emergency we couldn't take him to echs empanelled hospital.br...
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Choudhary Amba
from Akhnur, Jammu and Kashmir
Aug 20, 2017
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regarding to echs panel hospital ( tongia heart and general hospital jaipur)

Address: Jaipur, Rajasthan, 110032
Website: Ambajat3@gmail.com

Hi sir/mam... My father in law admit in tongya heart and general hospital c scheme jaipur for aortic valve replacement (Avr) through echs. Last 3 days patient continue admit but still no advise for plan of surgery. Although patient all parameters and investigation are normal. And patient diet not available by hospital. Diet are purchasing by us. This is abnormal conditions for us. So i want to requesting to investigate all matter and take...
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A
amulya65
from Almora, Uttarakhand
Aug 20, 2017
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poor maintenance and in hygienic atmosphere at echs balasore odisha

Address: Balasore, Odisha, 756001
Website: ECHS

Present oi/c col mohapatra is inefficient to look after the echs balasore state odisha for following reasons :-

1. The ratio of civilians to ex servicemen is more.
2. He is not following the yojnas and planning of our honourable pm narendra modiji.
3. No toilet is available. Whatever toilet is there even dog will not pass there.
4. He has told me we do not have computer to read the echs card and the...
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Jiten200713113
from Varanasi, Uttar Pradesh
Aug 12, 2017
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rude behaviour of oic and lack of knowledge

Address: 131001

Today i visited the sonipat polyclinic for some work and i asked the toll free number of echs from reception and surprised that they don't know that. There is more laughter part of the story is that receptionist send me to the oic room for same. When i asked the oic same thing he also doesn't know. Despite accepting his mistake he starts giving me lectures on unknown topic. His behaviour is rude and not proper for a organisation head. I request...
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sanuniverse
from Noida, Uttar Pradesh
May 13, 2017
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Humiliation by echs shakurbasti new delhi staff.

Address: New Delhi, Delhi, 110027

Dear sir,
I would like to draw your attention towards the humiliation we experienced in echs polyclinic shakur bastia new delhi in last two days, on 12th may 17 when i reached in polyclinic shakir basti along with my mother for collecting mediclame's we came to know that none of the doctor is available so we can't get mediclame's we have to come again next day, my mother is approximately 80 year old and unable to walk her own. Today...
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subhashbaghla
from Saharanpur, Uttar Pradesh
Apr 14, 2017
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Non availability of medicines in cghs noida

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.echs.gov.in

Dear sir,
Refer to my complaint id[protected]e) which was submitted in feb 2017. despite my requests and reminders col. r. malhotra has not replied to my complaint. my call on his mobile has not been attended.
As mentioned earlier in my complaint that i had personally discussed my problem with him in feb 2017 during his visit to echs noida. this complaint was made in the presence of col. sen oic noida echs. surprisingly,...
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