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Ex-Servicemen Contributory Health Scheme [ECHS] Complaints & Reviews

echs.gov.in
1.2
Updated: Dec 21, 2024
Complaints 198
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45
Unresolved
153
So far, so good. Ex-Servicemen Contributory Health Scheme [ECHS] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ex-Servicemen Contributory Health Scheme [ECHS] will keep up the work and continue to help more customers with their concerns even better 🤝
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Ex-Servicemen Contributory Health Scheme [ECHS]

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7
ECHS smart card date of birth mistake
6
Fake admissions and overbilling of echs
4
negligence of doctors and staff of echs polyclinic

Ex-Servicemen Contributory Health Scheme [ECHS] reviews & complaints page 9

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N
narinder jaswal
from Karnal, Haryana
Mar 27, 2014
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Non issue of receipt/echs card

Address: Hoshiarpur, Punjab

Sir, I am an ex-serviceman retired from Indian Navy in 31.12.1992. I applied for ECHS Card on 09/07/2013 vide filer no. 058347/7/Hsp at Hoshiarpur, Punjab . After so many queries from ECHS Centre, every time I was told your card is awaited. I do not know whether my file is still lying in ECHS Centre at Hoshiarpur or struck at Station Headquarter Jalandhar. I am under treatment as my leg was fractured last year I have to take help from others...
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Lakhsmi chandrakala
from Kavali, Andhra Pradesh
Mar 20, 2014
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Non-Equipment in ECHS

Dear Sir I No.15350415 Ex-Nk G.Mohan Naik, Served in Indian Army from[protected] to[protected] after my Discharge i am living with my Pension, I am staying in Guntakal (PO/M) at Anantapuramu(Dist) A.P. ECHS has been established in Anantpauramu District since 7months Passed but till today there is no Lab equipment no Dental Equipment and No Ambulance .Recently I have sown the Dental Treatment to my wife in out side the cost is 8,...
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S
samvallathur
Feb 24, 2014
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Non-payment of the amount paid for my wifes Treatment at MIMS Calicut.

Sir, I submitted duly completed and signed documents for re-fund of the amount, I spent for my wife's treatment held at MIMS of Calicut, to The ECHS Perinthalmanna of Malappuram District, unfortunately on refund has been received even after completing four months. Several reminder has been made the Col (Retd) Sridharan, the IOC of Pernthalmanna ECHS. All documents and original bills issued by the Hospital signed by specialized...
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W
wool
from Jaipur, Rajasthan
Nov 22, 2013
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Short-payment

Address: Ajmer, Rajasthan

I am an ex-serviceman retired from indian airforce in 1973 sevice no-224546 i am a member of echs.Sir, i was operated for
By-paas heart surgery at indraprasth apollo hospital, delhi on
14-jan-2010.It was all after observing complete procedure of e.C.H.S scheme in that i was referred to tongia heart hospital, jaipur but i did not consent for
By-paas heart surgery at tongia hospital, jaipur dctors of tongia hospital...
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N
nikhita sharma
from Bengaluru, Karnataka
Oct 28, 2013
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carelessness of hospital

Address: Amritsar, Punjab

My father, ex serviceman, was admitted in FORTIS ESCORTS, AMRITSAR on21-10-13 for the treatment of BREATHLESSNESS/HTN as per hospital record under IPID NO 77326 &UHID 100/20794 . After keeping one night in OT RECOVERY and going through other preliminary investigation he was shifted to Ward on 22-10-13 at about 3p.m. On 23-10-13 at 3.30 a.m.My brother, who was attending my father, suddenly noticed problem of breathlessness to my father...
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H
Harsew Singh Saini
from Sri Ganganagar, Rajasthan
Aug 16, 2013
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less facilities in polyclinic of mohali.

Address: Punjab

I am an paraplegically 100% disable ESM living at above mentioned address. I am supposed to get some items every month prescribed by the specialist doctor , among these one is catheter.Earlier catheters of different manufacturers were supplied then which ever was not suitable to me I was getting it exchanged from the medical store of Command Hospital.But now, for about 1 1/2 I am getting only catheters of NUFILE only which is allergic to...
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s.s mishra
from Hyderabad, Telangana
Jun 8, 2013
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Medicine not available

Address: Rangareddy, Andhra Pradesh

Dear sir/madam

With due respect i am hereby to inform you that from last 6-8 month my mother is in under treatment, but always whenever we use to go ecsh trimulgiri branch for regular medicine's we are facing lot of problem because we unable to get any kind medicine......

Kindly do the needful as soon as possible......
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S
Sunil370
from New Delhi, Delhi
Dec 25, 2012
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Services by empanelled hospitals

Address: South Delhi, Delhi

Dear sir, i am echs member and my mother is undergoing cancer treatment from bl kapoor hospital. Since beginning i am facing problem in paper work submission to the hospital. We are called on the dates for chemotherapy and returned back due to discrepancy in documents submitted. Although later on we comes to know that we are getting ill treatment due to being echs case. The patients getting cash treatment are dealt properly, but in our case...
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Nagaraju.Mudunuri
from Rajahmundry, Andhra Pradesh
Nov 17, 2012
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Non receipt of smart cards

Address: East Godavari, Andhra Pradesh

Respected sir,

I am an armed forces veteran. Service no.095302-y, rank: por(Tac), name: naga raju. Mudunuri, ex.Indian navy. I, along with my spouse have applied for membership under echs through army sub area, head quarters echs cell, secunderabad-10 andhra pradesh. I personally submitted the application duly filled with all necessary documents on[protected] in the office of echs hqrs.Cell,sec'bd and i hot the original...
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P
paulusky
from Dehra Dun, Uttarakhand
Sep 15, 2012
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Dexa Scan Facility

Address: Dehradun, Uttarakhand

I am an ECHS member dependent upon ECHS polyclinic Dehradun. My membership number is LK0001301. I was denied the investigation by Dexa Scan for the osteoporosis. I wonder whether this, my comment will reach the proper echelon of policy makers for ECHS. An anomaly that I came across regarding the ‘osteoporosis’ that effects mostly women but also elderly men and women both and those who have been given extensive dosage of steroids as treatment...
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S
Sgt AKS
from Delhi, Delhi
May 10, 2012
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Non-Referral to Nearest Clinic

Address: Delhi

Sir,
I visited the Delhi Cantt Polyclinic today to get my tooth fitted which was accidently got broken. The doctor replies till all the teeth are in intact you will not be provided with artificial tooth. First you are to get removed all your teeth because the polyclinic is only providing full dentures, not one tooth facility. Can a patient expect such type of reply from a doctor ?. This reply from DS-3 Doctor from ECHS Poly...
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V
VAJIRSINGHNAIN
from Bengaluru, Karnataka
Nov 27, 2011
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EX-SERVICEMEN CONTRIBUTORY HEALTH SCHEME

Address: Haryana

1. Sir, I am complaining regarding the treatment being provided at ECHS Jind. The facts are given below :-

(a) I am living approximately 50 kms from ECHS centre Jind.
(b) One way bus fare is Rs 28/- + auto fare extra.

2. My wife is suffering from some urinary problems to whom I send to ECHS for treatment. ECHS reffered to Delhi Hospital at Jind and instruct not to take medicine from the hospital....
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G
Gianchand24
from Puducherry, Puducherry
Sep 9, 2011
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non availability of medicine

Address: Una, Himachal Pradesh

JC 215297 Sub Maj(Retd) Gian chand
my wife smt bakshish kaur refered to kidney hosp. through echs jallandhar. she was treated there[protected] to[protected].and discharged from hosp. on[protected].
dr.sps subramaniam advice that you take medicine from your echs and report after one week.here we reported oic echs mr hans raj.he state way refused to provide medicine and few medicine given on...
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S
Sachin Brahmapurikar
Jun 21, 2011
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Unavailability of Medical Officers as well as medicines at ECHS Poly Clg

Medical officers don't make them available for patients at ECHS Polyclinics. They run their private hospitals due to which ECHS patients have to wait for hours n hours at respect ECHS Polyclinics. Even if they are available to patients, it takes only few seconds for patient diagnosis while in their private hospitals, they take 30-40 minutes for diagnosis. Unavailability of Medicine is also a common problem....
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E
Ex MWO R. A Shukla
from Mumbai, Maharashtra
Apr 22, 2011
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payment of medical allowance

Address: Ambedkar Nagar, Uttar Pradesh

Dear sir,
I ex mwo holding ECHS card face lot of problems as the nearest ECHS centere is aproximately 110km from my native and the nearest city Ajamgarh which is hardly 30km has good hospitals where i can have the benifits of medical services privately. But to avail the facilalty from ECHS Faizabad i have to spend rupees 150 as a bus fair and minmum Rs.100 for laging and boarding. Also, I have to waste two days for my...
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V
venky1711
Apr 20, 2011
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ECHS payment to hospitals - IAF

Address: Chennai, Tamil Nadu

Hello Sir/Madam,
It is with very heavy heart and deep regret I’m lodging this complaint about the ECHS patient services of IAF. My Dad is an Ex serviceman(No. 257248) and is sick and needs constant hospitalization and this costs a lot of money. We really cannot afford to spend this kind of money and we are entirely dependent on ECHS facility. Initially things were going fine. Off late the hospital has refused ECHS services due to...
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P
P V RAO
from Robertsonpet, Karnataka
Feb 21, 2011
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NON RECEIPT OF ECHS CARDS

Address: New Delhi, Delhi

SIR,
I WOULD LIKE TO BRING TO YOUR NOTICE THAT I AM NOT IN RECEIPT OF ECHS CARDS TILL DATE. MY DOD WAS 31 OCT 2010. I HAD SUBMITTED ALL THE REQD DOCUMENTS AND DESPATCHED TO ECHS IN JULY 2010. NOT ONLY ECHS CARDS EVEN I HAVN'T RECD ACK ALSO. MAY I REQUEST THE AUTHORITIES TO EXPEDITE IN DESPATCHING MY ECHS CARDS. THANKING U IN ANTICIPATION.

EX-JWO P V RAO (679735-T)

[protected]@gmail.com...
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Navitha
Feb 9, 2011
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Bad behaviour of the doctor

Address: Mysore, Karnataka

Dear Sir / Madam,

The behaviour of ECHS staff and doctors are intolerable. There are 2 doctors in the ECHS hospital, Mysore. My father who is the ECHS member is treated by the lady doctor. I don't remember her name, but she is the only lady doctor in that hospital. My parents are being insulted by the doctor in Mysore every time he visits her for a check up..She shouts at him telling that my dad has no brain...She just...
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U
upinder munshi
from Delhi, Delhi
Feb 8, 2011
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Arbitrary deactivation of the Smart Card

Address: Delhi

I have been a member of the ECHS scheme since its inception. My card numbers are as follows:
Name Relation Reg No Sr No Present Status
1
Wg Cdr U K Munshi Self DL 0028556 1330152FD52A1F07 Deactivated by the Regional Centre without any reason
2
Ms Suvani Munshi Wife 1330152FD52A1F0A

This is not the first time that my card has been deactivated. Even the last time it was deactivated,...
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P
pcjain
from Mumbai, Maharashtra
Dec 17, 2010
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ECHS smart card

Once an ECHS member holding smart cards, which are valid all over the country. Why there is need to get new smart cards on transfer of poly clinic? Uncessary wastage of money and effirts. Harrasment to the members. Please reconsider the procedure....
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