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Ex-Servicemen Contributory Health Scheme [ECHS] Complaints & Reviews

echs.gov.in
1.2
Updated: Dec 21, 2024
Complaints 198
Resolved
45
Unresolved
153
So far, so good. Ex-Servicemen Contributory Health Scheme [ECHS] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ex-Servicemen Contributory Health Scheme [ECHS] will keep up the work and continue to help more customers with their concerns even better 🤝
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Ex-Servicemen Contributory Health Scheme [ECHS]

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7
ECHS smart card date of birth mistake
6
Fake admissions and overbilling of echs
4
negligence of doctors and staff of echs polyclinic

Ex-Servicemen Contributory Health Scheme [ECHS] reviews & complaints page 8

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B
bhagwant76gill
from Patna, Bihar
Mar 27, 2017
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Bad behaviour of echs staff include dr behalf of my patient

Address: 143417
Website: NA

Respected sir,

My grandmother is a patient with gall bladder resduial stones and we perform operate like ercp and opendlu operate from hartej hospital amritsar through echs tarn taran, . Now the time of perform t tube remove from amritsar hartej hospital, but we face many of bad behaviour on the situtaion of patient attendent whn i move to echs office for got allowance for going on amritsar to do removoal process of t tube...
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VKS Rawat
from Meerut, Uttar Pradesh
Mar 17, 2017
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Non availability of prescribed medicines at echs, dehradun

Address: Dehradun, Uttarakhand, 248005

Dear sirs,
I and my wife are registered members of ECHS and presently receiving health services from Dehradun clinic. My wife is under treatment for acute RA (Rheumatoid Arthritis).
For past over three months most of the regular prescribed medicines are not available across the clinic counter. I have approached the Officer in charge of the clinic but to our utter disappointment he raised his hands in expressing inability to...
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S
subhashbaghla
from Saharanpur, Uttar Pradesh
Feb 19, 2017
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Non availability of medicines in cghs noida

Sir,
I have been diagnosed ckd/3b patient by nephrologists of kailash hospital noida. My serum creatninie was very high as on[protected]Serum creatinine as 2.36). However due to carelessness of specialists, i was referred to nephrologists only in sept.2015. The specialist dr m. D. Sharma prescribed lobun forte cap and other medicines. Since this med. Was not available in the pharmacy at ech noida, i was given alternative med. Cudo...
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A
abdul jabbar kazi
from Pune, Maharashtra
Dec 27, 2016
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No response from helpline

Address: Bangalore, Karnataka, 560102
Website: ECHS.goe.in

This is an exserviceman from bangalore trying to contact help line since one hour but unable to get connected, i had done cataract operation 3 yrs ago now i have too much blues in my both eyes, i can. Came to devi eye hospital bangalore which is empanelled under echs. They told me to get laser cleaning for which asking rs.1093 per eye, do i need to pay this amount? For confirmation i tried to contact helpline but no response,...
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N
nandan prakash sitaram
from Mumbai, Maharashtra
Dec 1, 2016
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ECHS Smart Card not issued Since 2003

Address: New Delhi, Delhi

Name –Nandan Prakash Sitaram.
Naval Rank -Ex-LEMP Service no-171005z
Date of joining in Navy-Aug 1988.
Date of Retirement -31 October 2003.
Officer in- charge Dated: 10.Oct 2016.
ECHS Scheme.
SUB: I HAVE NOT BEEN ISSUED ECHS SMART CARD OR NOT GETTING MEDICAL ALLOWANCE SINCE 2003.(13 YEARS PASSED )
Dear, Respective sir,
I am a Navy retired sailor, living in Nasik (State-...
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P
Prakash Nandan
from Mumbai, Maharashtra
Nov 25, 2016
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ECHS Card not been issued since13 yrs nor getting medical Allowance.

Address: New Delhi, Delhi, 422007
Website: echscomllaintscell

Name –Nandan Prakash Sitaram.
Naval Rank -Ex-LEMP Service no-171005z
Date of joining in Navy-Aug 1988.
Date of Retirement -31 October 2003.
Officer in- charge Dated: 10.Oct 2016.
ECHS Scheme.
SUB: I HAVE NOT BEEN ISSUED ECHS SMART CARD OR NOT GETTING MEDICAL ALLOWANCE SINCE 2003.(13 YEARS PASSED )
Dear, Respective sir,
I am a Navy retired sailor, living in Nasik ...
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V
Vinodpo
from Delhi, Delhi
Jun 4, 2016
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Not received proper response from command hospital pune

Address: Pune, Maharashtra, 413801

My father nb/sub. Bhagvan pote (63) suffering from kidney failure. Suddenly fissula stopped working so we did angioplasty to remove blockage. After discharge we had observed swelling and bleeding, so we had came to command hospital. Dostors from command hospital not taking that much of care. Providing us the reason as nephrologists is not available we cant do anything.
Impanelled hospital rubi hospital stopped services form echs saying...
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J
jitu1971
from Gurgaon, Haryana
May 9, 2016
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Harassment and undue deduction in medical claim by 68.5%

Address: New Delhi, Delhi, 110047

My father sh. Sardar singh, ex-sergeant indian air force was taken in emergency to fortis hospital vasant vihar, new delhi on 04.03.2016 early morning due to cardiac arrest. The moment he was put on bed in hospital his heart beat stopped and blue alert was announced in the hospital. He was on ventilators for 6 hours and same day evening he was shifted to max hospital saket as the fortis was removed from echs empanellment.

This...
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A
amit rabi das
from Kolkata, West Bengal
Mar 31, 2016
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How to claim money

Address: West Tripura, Tripura, 799009

Respected sir,
with due to respected and humble what i would like to inform you is to that i ex army mr subal rabi das no14241788 my echs cell in agartala tripura west, i am facing very critical problem, 30/3/16 of this months i got fracture in my leg body so, i did treatment in private hospital my total bill is 12300 some like that. so, sir how i will get return back my money my mobile no [protected] [protected] sir kindly look in...
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R
rahulluhar2691
from Mayiladuthurai, Tamil Nadu
Sep 18, 2015
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Rude and non compliance nature of ECHS (OIC & Staff) of Bhubaneswar Odisha

Address: Khordha, Odisha
Website: echs.gov.in/

Col RK Pradhan is the name of OIC ECHS Bhubaneswar.
I had a Road Traffic Accident on 16/08/2015.
I was in lot of pain and was unable to stand up.
My friend took me to a Hospital (Aditya Care Hospital - ECHS empaneled Hospital)
After they gave me analgesic medication I called upon OIC BBSR, the number was given by hospital administration.
After listening to me over phone, first reaction of OIC was "...
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R
rashpinder. singh
from Amritsar, Punjab
Jul 6, 2015
Jan 12, 2023
This thread was updated on Jan 12, 2023
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negligence of doctors and staff of echs polyclinic

Address: Amritsar, Punjab

Respected Sir, i am Rashpinder singh from ajnala my father is ex servicemen and as per rules of echs my mother condition is critical today so we visit to echs polyclinic ajnala because she is blood pressure and diabetes patient so today her condition was very serious so we visit echs clinic but after taking appointment slip from front desk we take 2 hours for check bp of my mother becaouse doctors assitant is busy in another work like taking...
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R
Ruhani_new
from Harda, Madhya Pradesh
Jun 4, 2015
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Unavailablity of medicine

Address: Jalandhar, Punjab

I would like to bring this in your notice that its been more than 3 months and I am not getting the prescribed medicine from the medicine store of ECHS and reason I am hearing is Stock not available. But this is not acceptable, its been more than 3 months and you guys are not caring about the patient's health. This kind of behaviour is not good as what if a person is retired but you should treat him/her the same way. I am happy with the facilities....
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S
skganesan
from Ernakulam, Kerala
Mar 31, 2015
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Inhuman behavior of office in charge (Mr S Jayaker (Retd)- Mob: +918300135270) of ECHS Polyclinic, Srivilliputtur, Tamilnadu

Address: Madurai, Tamil Nadu

Inhuman behavior of office in charge (Mr S Jayaker (Retd)- Mob: [protected]) of ECHS Polyclinic, Srivilliputtur, Tamilnadu Dear Sir, My Father Mr Karuppasamy is 70 years old, Rank- Naik, Regd No. CN 00 92005, Service No. 13902543 This is to bring in your kind notice to the fact that My Father is now suffering Cancer and undergoing treatment at Apollo Hospital, Madurai, Tamilnadu My Father is a Stroke patient and chronic Kidney patient...
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V
vinayak07
from Pune, Maharashtra
Feb 3, 2015
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Medicine not available lohegoan polyclinic pune.

Sir,
I am a member of echs ex in indian army. My son is 4 year old he is epilepsy patient.The medicine is very costly. 3 month before i demanded his medicine in lohegoan polyclinic pune. I reminder per 2 days but not response, tab name is ( vigabatrin ) 500 mg genric name sabril. This tablet is available in private market med store. But not avl in lohegoan polyclinic pune.
So please help me....
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U
usanath maitra
from Chennai, Tamil Nadu
Dec 19, 2014
Jun 14, 2023
This thread was updated on Jun 14, 2023
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Non-availability of Medicines

Address: Thane, Maharashtra

Sir, I am a member of ECHS as I worked in Indian Navy. At present I am a heart patient and every day I have to take the eight type of heart medicines. I am from Kalyan in Maharashtra and my assigned poly clinic is Mumbai Upanagri ECHS which is in Kanjurmarg, Mumbai. Every month I have to go there to collect the medicines for 30 days. But most of the medicines( at least 3 to 4 types) are not available and I have to buy from outside Medical...
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J
jag b
from Ajmer, Rajasthan
Oct 29, 2014
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treatment on holidays at polyclinic

Address: Bhilwara, Rajasthan

my wife fell sick and as it was after normal working hours of echs i approached nearest civilain doctor and got treated that was on22nd october, 23rd was holiday.on 23rd october approached polyclinic with my treatment prescription.only docotor on roll was on holiday.however officer i/c was available.on enquiry from him he said nothing can be done, you should have contacted doctor on phone or taken crocin or such medicine of your own.wife...
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binod kumar pandey
from Mumbai, Maharashtra
Sep 19, 2014
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non supply of medicines by local purchases.

my wife was prescribed medicines by psychetic specilist since three months medicine is n.a. when t approched oi/c he is making story my local purchases are stopped .what is use of this.nerul(thane) echs centre is not providing costly urjent required medicines.please look after...
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N
nbt.16
from Narnaul, Haryana
Sep 6, 2014
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Treatment process

Address: Haridwar, Uttarakhand

As per Treatment process, Doctor of ECHS (Panel) referred dependent of Ex-serviceman to ECHS Lodhi Road
Delhi keeping in view the suitable treatment in empanelled hospital loc their jurisdiction. As per given treatment process the doctor of ECHS Lodhi Road should have further referred the case to empanelled hospital immediately but refused harshly to do so resulting in referred patient faced huge inconvenience. Please issue necessary...
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nbt.16
from Narnaul, Haryana
Sep 6, 2014
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Treatment process

Address: Haridwar, Uttarakhand

As per Treatment process, Doctor of ECHS (Panel) referred dependent of Ex-serviceman to ECHS Lodhi Road Delhi keeping in view the suitable treatment in empanelled hospital loc their jurisdiction. As per given treatment process the doctor of ECHS Lodhi Road should have further referred the case to empanelled hospital immediately but refused harshly to do so resulting in referred patient faced huge inconvenience. Please issue necessary instruction...
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S
Suresh Bahadur Singh
from Delhi, Delhi
Jul 23, 2014
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Refusal for catering outside patient at ECHS Lodhi Road

Address: New Delhi, Delhi

Sir, I am an Ex-Serviceman and presently residing in Delhi. My ECHS card belongs to Lucknow Regional Centre U.P. Earlier the personnel holding ECHS Card o[censored]P were taking treatment from ECHS Policlinic Lodhi Road. Now, Officer I/C Policlinic Lodhi Road has refused to provide medical facility from outpatient. He even not entertaining application for attachment in absence of address proof. Kindly advise me what should I do. Yours...
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