Claimed

Exide Industries Complaints & Reviews

www.exideindustries.com

1.6

Updated: Oct 1, 2024

Complaints 930

Resolved

299

Unresolved

631

So far, so good. Exide Industries is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Exide Industries will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Exide Industries

Having problems with Exide Industries?

File a complaint and get it resolved by Exide Industries customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Cars, Parts & Vehicles

Exide Industries

Recently resolved complaints

View all complaints

Urgent: Request for Immediate Replacement of SF Sonic Battery - Warranty Claim Dispute and Misbehavior, Misleading Facts, and Frau

Serviced Battery not Returned - Service Request Number 649498

Car Battery Service - Service Request Number 649498

Most useful reviews

Battery problem

No response of continuous complaints

An Inverter Battery Exploded

Featured stories

Failure of EXIDE make car battery SNo. A3L1G468202 twice within 08 months of purchase

Exide Industries reviews & complaints page 7

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Ratneswar Apparent panchasayar main road Srinagar(West)kolkata-700094

Website: Exide Battery

I buying a Exide battery Date 06/03/2020 but battery Damage Date 07/2021 model- FBVO-BVTZ4.Shop, Datels-Goswami battery Centre, Address-Ratneswar Apparent panchasayar main Road Shrinagar (West) Near Shani Mandir Kolkata 700094. Humsafar Not excepet and tal me 12th manth warranty over. and new battery buying sajest. ***I 4th time visit this shop, and harassment.but I call to Exide battery customer service and given warranty token, or said...

Helpful

Found this helpful?

Write a comment

Address: Exide Battery

Website: Warranty not excepet

My buying Shop datels -Goswami battery centre.this Shop address Ratneswar Apparent panchasayar main Road, Shrinagar (West), Near Shani Mandir, Kolkata 700094.mobile-[protected]/[protected].*** I buying battery mod- FBVO-BVTZ4. sr-no- m6L9p457201(6L92) patches date 06/03/2020.to 07/2021damage.shop not given warranty . sales manager tal me 12th manth warranty.I visit 4th time.them put up....

Helpful

Found this helpful?

Write a comment

Sir Maine exide ka Naya battery liya aur do mahine me kharab ho Gaya aur complain Kiya to engineer Aya aur check Kiya to to fault Aya bole dealer or pas le jaie aur Naya battery mil Jaye ga . Lekin waha le par dealer Bata rahe hai 10 days lag Jaye ga sir se anurodh hai ki jald se jald Naya battery dilate name pashupati prsad mobile no [protected]. Sir so tecket number 2351413 hai sir se anurodh hai jald se Mera solution kare. Thank you...

Helpful

Found this helpful?

Address: 743 Sector 32, Urban Estate, Karnal

I purchased a battery from My) s. Parnami Batteries GT Road Karnal. And bill number is 4504 dated 01 June 2020. Battery is not working properly & it is in warranty period. Already dealer tried to resolve the problem but same issue is still there...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Rajarhat Station(Tirupati Bhawan)

I have purchased "Exide Invertor" on 15/09/2019(Model number= IT-500 S.L no: A3D9z018820). It has warranty of 54 month. But within 2 years the battery backup become very low(about 2-3hr) and the battery heated while charging. In previous i complain to the dealer but he did not give me any response.
Now i need full repair from the company....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: 17/6, MAIN MATHURA ROAD, NEAR SHRI RAM DHARAM KANTA FARIDABAD

My Bike's battery was not working and i have requested to change it but the dealer and service centre people does not response properly. I am also waiting for my letter of guarantee card. I am having very worst experience with Exide services....

Helpful

Found this helpful?

Write a comment

Address: 11/6, Ambalamarikar street

My inverter battery over heading issue buying to 17.05.2019 and one year my battery was over heating so customer care to contact to sir your laction no service center but one dealer available contact number to the customer care no response and covid time so please replacement to tha battery and my name Jamal my number [protected]
battery Type: FIOB-IB1000
serial No : A4D9B002785...

Helpful

Found this helpful?

Write a comment

Address: Block B-13/204,Kendriya Vihar, Kolkata-52

Dear Executive, My Car Battery Sl.A4A9B006547 was purchased on 19.10.19. After 1yr. faced many times battery problems of dischar- arge. On 16.5.21 I had. raised complaint with Exide Care Ms Sweety, explained in detail & Complaint no.600 239 was given. Mr.Arnab the comunic- ator from Padma pukur was assigned the job who spoke to me that due to Covid 19 pandemic there is shortage of staff technician so there will be so- me delay in getting...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Kandra dhanbad

I complain in 5/7/21 ticket number 2026354 but technician call but not come I complain twice in customer care as well as mail but response I never buy any exide product...

Helpful

Found this helpful?

Write a comment

Address: Vill & P.O- Debagram, Near Sabji Market Dist- Nadia, State- West Bengal Pin-741137

TICKET NUMBER: 2019823 & 2020735 booked but is still lying unattended. Till now the problem has not been solved two times and closed the complaint Without reaching on location. Please take actions earliest
My battery needs to be replaced. It is under warranty. I have already submitted & shared all the details...
I am facing a backup problem. I need immediate assistance that means within 11.07.2021 without any delay.
Otherwise,...

Helpful

Found this helpful?

Write a comment

Model no EXIDE DYNEX 850
SERIAL NO HUI000287
Date of purchasing 28/07/2020...

Helpful

Found this helpful?

Write a comment

Address: Noida extension

I have purchased Exide Milage battery in dec 2020, i have tried starting my car yesterday but its dead. I raised complaint to exide with the complaint number 363198 at 12PM on 7 july 2021, took number of exide contact person. he picked call after 15 unsuccessful attempts and assured me that technician will come to my society. I waited till 5pm but no body came, I had to again call him and he kept disconnecting my calls. Finally was able to...

Helpful

Found this helpful?

Write a comment

Sir / Madam

I am S.Balamurugan, residing at Chennai, Keelkattalai, purchased your product on. 23/03/2021, Model No:GQP 12v 1050VA, S.N.:HX00=GQP1050, Battery Type: FE00-6EL150L, 1OM[protected] SHOM there was a shutdown in our area around 10.30 A.M I used only 2 numbers of 40w tube light 2 laptops and 2 fans and around 2.00 PM (aprox 3 and half hours) battery gave continuous beep sound and stop functioned automatically..br...

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Bought a battery on 20/12/2020 on a warranty of 2-3 years ( have to check card), within 3 months it started giving trouble, than lockdown, after lockdown submitted battery for checking, in preliminary he said may be due to lockdown or idle it happened, for their knowledge in similar condition my other scooty with Ameron battery performing well...now they said you don't buy other we will return this after repair or replacement in 3-4 days...now...

Helpful

Found this helpful?

Write a comment

Reference is made to ticket number 1874447 and it has been escalated two times. I filed a complaint regarding unserviceability of my newly purchased Exide inverter battery. Your customer care assured me of quick service, but none of your technician visited nor I got any call regarding my issue. I called customer care three times enquiring about my issue, first time I got the ticket number and assurance of technician visit, after waiting for...

Helpful

5 other people found this review helpful

5 found this helpful

Address: Neelkanth Apartment Flat no 423,9B/7A Noida sector 62 ,201309

Why I got message that ur service request is closed.
However electrician or mechanic from Crompton did Nothing saying that will be done after report.
Pl see it and update me....

Helpful

Found this helpful?

Write a comment

Address: Exide Industries Ltd. Exide House 59E Chowringhee, Kolkata - 700020 Phone: +91 33 2302 3400, 2283 2118/ 50/ 71

I have been suffering a lot due to the battery which I have purchased. Now, I don't have any option other then going to consumer court as no one is giving any specific help or support. Although the details you asked are as following. Just for information I am telling that local dealer has get it recharged once after first 6 months as the battery was not responding.

Customer Name/Contact person Name [Mandatory]: Birender Singhbr...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: prabhat kumar sharma,flat no 423,Neelkanth apartment,noida sector 62PIN-201309

S.No exide battery:M7A[protected]A72 purchased through Avni Motors Najafgarh DT[protected], Envoice No-1965...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: DCM Shriram Ltd. Sugar Unit - Loni, Shahabad, Hardoi-241124

I have purchased a Decide car battery Model Milage Mgrid35L serial no. A3A8G258689. After approx 18 months my car suddenly stopped and on inspection it found that car battery became defective.
Please file my complaint for free replacement of battery....

Helpful

Found this helpful?

Write a comment

Address: Vinod kumar, berla, Jhunjhunu, Rajasthan

My invertor is unserviceable from last 2 months. I have complained so many time but my complained not resolved till date. My last complained number is NRASO[protected]. Please do some needful as soon as possible....

Helpful

Found this helpful?

Write a comment