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Exide Industries Complaints & Reviews

www.exideindustries.com

1.6

Updated: Oct 1, 2024

Complaints 930

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299

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631

So far, so good. Exide Industries is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Exide Industries will keep up the work and continue to help more customers with their concerns even better 🤝

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Urgent: Request for Immediate Replacement of SF Sonic Battery - Warranty Claim Dispute and Misbehavior, Misleading Facts, and Frau

Serviced Battery not Returned - Service Request Number 649498

Car Battery Service - Service Request Number 649498

Most useful reviews

Battery problem

No response of continuous complaints

An Inverter Battery Exploded

Featured stories

Failure of EXIDE make car battery SNo. A3L1G468202 twice within 08 months of purchase

Exide Industries reviews & complaints page 11

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Address: TRIVENI VIHAR (TV-30) PATHANKOT

Dear sir/madam
Khosla enterprises, opposite military dairy farm, railway road pathankot who is an authorised dealer of exide battery was provided solar battery and we required normal battery. We requires battery for inverter but there is no backup of battery. Now the dealer is not changing the said battery. You are therefore requested to instruct your service provider to do the needful and exchange battery and provide battery c20...

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Address: No.57 Veera anjaneya nagar, Srinivasa Perumal street

I provide my warranty and battery for replace its more than one month but the dealer not responding properly kindly take action...

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Address: Post Office Shiv, 344701

Sir,
Battery is not charging. The details of batteries are here -
1. Battery type - fe04-epa2-12
Sr. No. - 4rk[protected]
2. Battery type - fe04-epa2-12
Sr. No. - 4uk[protected]
3. Battery type - fe04-epa2-12
Sr. No. - 4rk[protected]
4. Battery type - fe04-epa2-12
Sr. No. - 4uk[protected]
5. Battery type - fe04-epa2-12
Sr. No. - 4uk[protected]
6. Battery...

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Unable to get a response on my complaint number since a week!!! Tat mentioned by the customer care was 48 hours! It's been 192 hours!! And to register a complaint in the first place it took 48 hours! So i've waited for 240 hours already! How much longer do you expect your customers to wait?? I'm got put a feedback everywhere if i do not get a response by eod today. Complaint number wmah1409772....

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Address: Shop no 133 bristol hotel sitenderpur gurgaon

We have registered the case but not provide the solution please look into this issue. I am using battery 20 year but this time not provide the support. My battery is under warranty below is the details.

Fe02-ep26-12n : 4uj[protected]
Fe02-ep42-12n : 4wj[protected]

Case id: nhaiu[protected], and nhaiu[protected]

We have called to praveen and jitendra jain but not provide the any solution....

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Address: The Ramakrishna Vivekananda Vidyamandir, PO Jasidih, Dist. Deoghar (Jharkhand) - 814142

We have installed 16 no of powersafe battery to online ups. For last few weeks we are not getting any backup due to which we are facing immense problems. The batteries are in warranty so you are requested to provide us on site support at the earliest. The serial numbers of batteries are as under:

1. 4tj[protected]hotj
2. 4tj[protected]hotj
3. 4tj[protected]hotj
4. 4sj[protected]hotj
5. 4sj[protected]hotjbr...

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Address: EXIDE HOUSE, 59E, CHOWRINGHEE ROAD, KOLKATA - 700 020 PHONE: +91 33 2302 3400, 2283 2118/ 50/ 71 FAX: (033) 22832637 CIN: L31402WB1947PLC014919 E-MAIL: exideindustrieslimited@exide.co.in

Website: www.exideindustries.com

Respected Sir,

I want to inform you that my battery is in under warranty but service provider not provide the service. My complaint number is - NUP1230541 registered on date - 11/06/2020. after complete 40 days service provider only misguide me. no replacement till date[protected]. Even not provide me battery only for using during between the service period.

MR. SAIYAD ZAMIN MUKHTAR called me on date[protected]...

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I have purchased Exide Mileage PunchGrid Exide Battery on 14th April 2018. They offer 2 + 2 Warranty for this Car Battery.

Battery Serial Number : A3B8G337721

Batter Model : MGRID35L

Date of Purchase : 14th April 2018

Date of Paperless Warranty Registration on Web : 16th April 2018

On 10.07.2020, When I start car, the Battery was Exploded.

After that,...

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My car battery stopped working and requested for a replacement because it was within the warranty period. It been 10 days since i have applied for a replacement. I have also made multiple requests and complaints with the company but no proper response whatsoever.
Due to the pandemic, public transport is unavailable and my car will not run without a battery. At least if the company can pan out a date for when the replacement will take...

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Address: GREATER NOIDA, G.B. NAGAR

Dear sir,

This is to inform you that my name is ajay tyagi address : c-156, sector-36, greater noida up.

I purchased an inverter battery
From star batteries, sector-31 noida, up on date 29/8/2018.

12 voltage, 1b1350 exide

This battery is not working since last 2 months, i were complained to customer care and an engineer visited my address but he was not resolve my problem.br...

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Dear sir,
This complaint is from authorised suzuki dealer (Speed suzuki)
One of your dealer eastern batteries from nashik maharashtra is not co-operative the language in which he speaks with the customer and the way of talking is literally horrible. If we send customer for warranty claims he says (Showroom walo ke pass jao unhone bhaot paisa kamaya hai) instead of giving service to the customer this is his way of talking.br...

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Address: Barrackpore

I had purchased exide gel magic 1500 (Sl. No. A5l6i001031/5l62) dated 30/04/17. After 3 yr there arise a backup issue, hence after complaint (14/06/20) exide service executive visited and checked (17/06/20). As per his instruction i had sent it to dealer after few days. Still it is under replacement warranty. Today (09/07/20) after 16 days over still i did not get my battery. Please look into the matter as soon. I never thought that a well...

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Address: Exide office, B-36 Sector 63 Noida

One of your employees mr prashant tyagi or bappi as per true-caller (Mobile number-: [protected]) called me on my cell no and he is talking very rudely and misbehaving with me. Take necessary action against i[censored] can (If there is any policy in your organisation)

Either you resolve or not my battery issue but your employee should have the manners how to talk with customers....

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Address: Dhirendra Singh HNo. D-33 NCL Khada Project Colony P.O Shakti Nagar Dist. Sobharta (U.P)- 231222. Mob no 8770243909

I have purchased one exide inva plus tubulalar battery, ipst-15oo, sr no a3b9z006195 3b92 on[protected] from authorized dealer. Now said battery has water leakage problem.
Hence you are requested to kindly send your representative to solve my battery problem....

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Address: ChhituMishraKaPura, Goshainganj, Ayodhya, PIN 224141

Sir
My battery exide inva maste-1000 150 ah type femo-imtt1500 serial no. A1j8f7⁵7465. 1j82 dated 10 november 2018 is not working as his named performance. After fully charged it discharge in one hour with working one ceiling fan. I like to check it's capacity and performance towards company's authorized representative. At the time of purchase my mobile number was [protected] is not available and new number is available [protected]...

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I was facing issues with Exide gelmagic 1500 battery and I was reporting it since Feb 2020. I was not provided any satisfactory resolution.
then service provider of excise called me and asked me to bring the battery to the dealer and they will provide immediate replacement.
on reaching dealer place on 28th Jun, he provided another model (lower model) IM 10000 against replacement of my gel magic battery quoting that company has...

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Address: Village-singrahiya post-singrahiya via-bhutahi p.s.-sahiyara dist.-sitamarhi state - bihar pin-843317

Tmera battery and inverter do no score company ka hai jo kharab ho gaya hai ha. Complain kar kar ke pareshan hai...

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Address: 'Mathrshree', Manibettu house, Post Mattar, Shirva village, Udupi District - 574116

Complaint number skar1267121 is registered on 19th june 2020, but still there is no response or any resolution provided by the exide technicians. Customer care is responding to our complaints & giving lame excuses & not co-operating with customer because till date no exide technician has come to our door step to resolve and rectify the inverter fault, which has been purchased just one month back....

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Address: Krishnanagar New Sangvi Pune 411027 (Maharashtra)

Battery no. A5g6b022581 5g63
Battery type fmib-mreddin65lh
Date of purchase 04/08/2016 48 months warranty
Battery not working at all. I am in trouble. Cannot drive my car.
Called to authorised dealer ambuja battery, old sangvi, pune 411027
Unable to help as no stock and asked to complain against company.
I called nilesh dudhane pune office. No response.
I called mumbai office. No response.br...

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Hi,

My name is anjan chatterjee. I have bought a honda x-blade in october 2018 under my wife's name i. E. Yashika vijay from premsons honda, ranchi. The battery got dead during the lockdown. The battery covers 18 months of guarantee which ended in april 2020. However, due to complete lockdown i couldn't claim the guarantee since, the service center was closed. Now, the service center has resumed work so, i have claimed the...

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