Flora Sensations — not getting refund from website for auto-cancelled cake order

Address: Kalkaji, New Delhi, 110019 India
Website: florasensations.com

Order: #8986 for cake delivery placed on 4th April 2024.
1st email received from them saying order placed successfully.
2nd email received from them saying order is getting process.
Then 3rd email saying order got cancelled due to sellers are located too far away and can't deliver so will be refunded in 10-15 working days.

Following up from last 20 days but no response from them.
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    Kalkaji, New Delhi, 110019 India
    India
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