Flora Sensations — Not refund my money even after 1 month

Website: florasensations.com

I ordered a cake on 12th july 2024 of Rs 850 having Order id 11793. They cancelled my order at the last moment and saying that the seller is too far and are unable to deliver the cake. They will return the amount within 10 to 15 working days. But Almost one month is past and they didn't refund the money. I thought the company is fraud and looting the people.
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