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Food Panda — 2 tai pai chicken thai style

On 28th september, I ordered 2 tai pai chicken at 8:19 pm but didn't receive any order. I was waiting for my order or a phone call but they didnt contact me.
After 1 hour I checked my delivery status then it was showing that my order is delivered. They deducted the balance from my account. I contacted them but they didn't respond.
Order no. - y2vv-r35b
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