Food Panda App And Paytm — Money deducted but order did not place.

Website: Food Panda App and Paytm

Sir/madam,
I order food on 27th april 2016 through food panda app and pay through paytm and my money was deducted but order did not place. I complain them many times but till now i got zero response.
My rs.343 has been deducted and paytm's customer service do not resolve my complain and ignore my query.
Please help me with this regard and i' ll be highly obliged to you.
Yours sincerely.