Food Panda — cheating/ fraud

Address: 560066

Website: foodpanda.in

Food panda these days accept orders and they cancel after the money get debited from your account. They would never initiate refund and quote technical issues. I was cheated rs. 399. How do we tackle this? Please on how can we escalate this further. There's no valid number to call the customer service. I just wonder how a firm can this exist. This sounds like a scam as i have come across many many such incidents recently. This is so frustrating and apps/ websites like this should be banned as they lure customers easily.