Food Panda — customer care

Satish Samantaray

from Bengaluru, Karnataka

Sep 25, 2018

Website: Www.foodpanda.com

After my order: r0zb-btdu was cancelled, i was informed that refund would be processed within 24 hours. After 2 days i chatted with their customer care and was informed that it will be processed within 5 days. Even after 5 days no refund. Moreover the customer care agents did not check the order id and told refund has been processed for another order id. Twice i was informed that it has been escalated but no one checked that it had already been escalated. This shows that they didn't even check.

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Food Panda customer support has been notified about the posted complaint.

Sep 28, 2018

Updated by Satish Samantaray It has already been 10 days and all I am getting is that "the amount will be refunded within 7-10 days