Food Panda — food did not come

Address: Kolkata, West Bengal, 700032

I has placed an order through food panda around 11.25 pm and i received a message stating that my order has been accepted and my delivery executive is on his way to the restaurant. Till 1 hours he was still reaching the restaurant. I called up the restaurant and got to know that food panda did not send any delivery executive, and this was not the first time they had done this. So clearly food panda likes to harass people necessarily. On a serious note there should be some action taken against them. Unnecessarily harassing people at night is not appreciated.