| Address: Gautam Buddh Nagar, Uttar Pradesh, 201304 | | Website: www.foodpanda.com |
So, I have ordered food and the funniest thing happens that it doesn't get delivered. AT ALL!!
This has happened 2 times "IN A ROW."
I pay online for the food. Money gets deducted from my account. But I'm still hubgry cause the food did not get here...
Now the FOODPANDA, who is supposed to deliver the food in time neither contacts me nor notifies me that the order is getting cancelled or late. Above that, I don't get a number to call and ask how long is it gonna take. So I wait cause I'm not Ambani's son and can't afford to pay double to order another one.
Guess what??
2 hours later I sit in my chair chatting with so called "CHAT SUPPORT" apologizing to me due to the inconvenience and talking about my refund. That is just too great, isn't it?
A hungry man who paid for his food didn't get denied of service but still has not gotten the food.
To me, this stands out as "SERVICE FRAUD." And its a criminal act punishable under the Services Act.
And I want my food delivered
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