Food Panda — food not delivered and amount has been debited

Address: Gurgaon, Haryana

Website: www.foodpanda.in

I ordered food via foodpanda app at 12:38 pm and the order was accepted by resturaunt and the amount was also debited from my account. Since then it has been more than 2 hours and my food is not delivered, i can't neither contact delivery guy nor foodpanda.

My order id is:- w0br-hej5

No one attends the live chat which they have and the customer support numbers can't be reached. I want my money back from them. They are cheating and harrasing the customers. Despite so many complaints, i wonder how they are sti taking orders and looting more and more customers.