Food Panda — food not delivered, but money is deducted

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Foodpanda.in

I ordered food from barfi restaurant in noida through foodpanda. Food was not delivered, but the foodpanda app says it is delivered. The delivery executive who was supposed to deliver food as per the app, told he doesn't have the food order. No customer support executive available despite several attempts from me. Money was paid inline and is nit refunded