Food Panda — Food not delivered despite of getting order confirmation from Food Panda

Address: Bangalore, Karnataka

Sir, I ordered food from food panda (order no v8sy-h2hb) on 19th July, 15 at 8:10 P.M. I shortlisted one restaurant named "Kitchen Kurry" and paid amount online. I received confirmation from Food Panda stating that "your order has been confirmed and estimated delivery is 70 mins". After 90 mins, I called the restaurant manager, he said there was no order for that order id. He also said there was no confirmation from food panda. If I place any order and if it is confirmed, it should be delivered to customer within time. I tried to call customer care but every time it is busy. They are looting people, cheating customers. Its not about the money that I've (for which I didn't receive any mail), its about lie, false promises. Today me and my family suffered because of this crooked company. Food Panda is driven by lies and false promises. Please take appropriate and strict action against this companies. A lot of people are suffering. Please find attached the confirmation mail that I received for your reference. Regards, Madhav
+2 photos
Was this information helpful?
No (0)
Yes (0)
 
1 Comment

Comments

Order number: m0ox-y6be of 4th Dec 2015 at 8.30 PM, Received confirmation for 70 Min delivery at 8.35.
1. Order was delivered at 10.20 PM almost 35 Min late. Did call outlet Motimahal Deluxe, indirapuram thrice and every time Food was in transit.
Food received was just cold, distance between my home and Motimahal Deluxe is around 1 KM, so what to say for cold food.
Quality of food, I can get better food from Local Dhaba, oil and color was main ingredient of the food. I am a foody so ...I am not going to call Moti Mahal again.

Foodpanda is also a big NO...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Food Panda
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    945
    Pending
    0
    Resolved
    64
    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
    View all Food Panda contact information