Food Panda — food not delivered money deducted

Address: Hyderabad, Andhra Pradesh, 500004

Website: foodpanda.in

I hv given my order at 6.35 pm today. The status was boy is on the way to pick up your food. But then no response. Did chat sent lot many messages but no reply. They are taking the money from customers by showing all coupon codes but no service. I need this to be solved. Also i ordered from my another number they have marked it as delivered but it's not. Such a bad and painful service