Food Panda — food ordered

Address: 560025

I ordered milkshake from frozen bottle, it says delivered. These people are cheating. Do something for this foodpanda. Seriously, they are not even worrying about customers. They don't have a customer care number. They take hours to reply on chat. They just copy paste the scripts. I don't even know whether they are robots or what. As a country citizen, i want someone to take severe action on this. Just because it is a big brand you cant cheat people like this.