Food Panda — food panda has debited amount but not delivered food

Address: Pune, Maharashtra, 411014

Website: FOODPANDA

This is to inform you that i am the regular customer of foodpanda and ordered many times food through your app but this is first time that i paid for the order and the delivery executive hasn't delivered the food but your app is showing it got delivered. How this can be possible if i haven't received any food till now its 3rd day of order today.

I ordered the food from cafe milano on 19september, 2018 at 9:02pm and my order code is a392-wkfc

If this how foodpanda will start cheating then what will being the regular customer will do… i am very unhappy this time from the foodpanda service

Kindly see into the matter !!

I want my amount back as refund

I hope you will help me in this issue
Thank You,