Food Panda — food panda is looting people!

Address: Mumbai City, Maharashtra, 400023

I recently ordered from Food Panda and I did not receive my order. The order was prepaid through Paytm. This has happened a lot of times with my friends as well. Moreover, there is no record seen in the app for undelivered items. Not just that, I tried to resolve the issue on chat support. They gave me the number of the delivery guy. The delivery guy told that he hasn't received any notification regarding the order and thus, cannot pick my order. Moreover, they hardly reply. Secondly, there's no record of the chats even. As far as the refund is concerned, none of my friends have received the refund so far.