Food Panda — food panda is running a scam!

Address: Mumbai City, Maharashtra, 400023

Website: www.foodpanda.in

So food panda is running a large scale scam online. Luring people in with unbelievable deals of food items under 100 rs. They are generating a large scale consumer chain overnight. But in reality, they are just trying to loot people. I have ordered over 5 times now, and the food was not delivered despite of being prepaid. They are not making the refunds also anytime soon, and as the amount is pitty (Under 100 and even under 50 at times) most of the consumers are not even taking the pain to pursue it also. I have screen shots from 2 such instances.
1) order no: a3qc-jmz0
2) order no: e5fe-8mrv
And this isnt all. So for rest of the orders that were not delivered, there is no record of it left on the app. Food panda has conveniently removed the record of all such orders from the order history.
The chat team is never responding on time and is absolutely of no help. They have auto replies to every problem and don't even respond on time.
One such incident was about my order no (A3qc-jmz0). The delivery guy expected me to travel to about 2 kms to pick up the food at 12 at midnight. And when i denied, he didnt deliver and on the app its still saying delivered. He order was for mere 69 rs, but it leaves me wondering that if the same thing is happening to everybody (Which i am sure is) then how are we even allowing food panda to function. The same problems have been reported by my colleagues at work and all are writing to this portal for the same.