Food Panda — food panda not delivered food

Address: Hyderabad, Telangana

Foodpanda - not delivered food for 3 hours
Value: 0

This is regarding one of my foodpanda order placed with order i'd s0cz-50uj. I placed an order at 30 june 2018 at 9:12 pm and waiting for it whole night.

These people are unable to reply me with correct status when the food would get delivered. I was discussing via chat the issue with one of customer care representative zia for one and half hours for my exact order status, but she was unable to provide the exact reason. At last suddenly order cancellation message popped up at night 11:53 pm. After that i was unable to find food anywhere.

I got a supervisor apology call by "dhruva tripathi" at night 2 am which seems ok but an empty stomach is prompting me to write this review at this time.

I am writing this at 5am coz i am unable to sleep due to hunger and waiting for morning.

Foodpanda please do what you say it meant integrity.

Still hungry because food not served.

I want full root cause analysis regarding what happened against this order.

Waiting for your reply.

Thanks,
Saurabh