| Address: Gurgaon, Haryana, 122001 | | Website: foodpanda.in |
Well, since they deleted my Post from their page and not willing to take any action, I've been forced to post this.
#Foodpanda is openly supporting these kind of restaurants who serves this kind of rotten food, that you can distinguish from smell only, even backing them up. First of all, Their higher management even fails to take up the action against it. Secondly, Their Escalation team is so stupid that they don;t even bother to place themselves in customer's shoes. They simply deny for everything and tell the customer that 'We can't do anything about it even-though you are 'RIGHT'. They Told me that I should have preserved that Rotten food till the time they had contacted me, i.e. around 20 hrs. What an Amazing operating procedure.
I asked him, Is it mentioned anywhere in company's policy that I've to preserve rotten food in order to get my refund? The guy said NO. That thing literally cracked me up. What a funny team you've got... 'If you can't even provide me with a proper resolution, Kindly disconnect the call', I replied.
Atleast people should know about it that's why I've approached you guys. I;d let most of the people know about it, even newspapers and I've already contacted them about it. I've got relevant proof, along with Pics and Email with proper Time-stamps. I would like people to know about such companies beforehand they face anything like I've faced. Thanks.
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