Food Panda — foodpanda delivered the food in 2.5 hrs

Hitesh Kahale

from Mumbai, Maharashtra

Sep 24, 2018

Address: Pune, Maharashtra, 411028

Hi all,

Today i placed the order with foodpanda for two subs and they have delivered it in 2.5 hrs. Though the delivery location was one kilometer away. After waiting for 40 mins i decided to cancel my order but was not able to cancel it. If foodpanda was not able to deliver the food in an hour then there was no point in keeping the customer waiting. That was a complete waste of food.
This was my bad experience with foodpanda, i have uninstalled the app better go for uber eats or swiggy.

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Food Panda customer support has been notified about the posted complaint.

Sep 24, 2018

Updated by Hitesh Kahale Hi All,

Enclosed: Order delivery information

Today I placed the order with FoodPanda for two subs and they have delivered it in 2.5 hrs(estimated delivery time was 26 minutes). Though the delivery location was not 500 meters away. After waiting for around 40 mins I decided to cancel my order, but was not able to cancel it as the food was prepared. If FoodPanda was not able to deliver the food in an hour, then there was no point to keep customer waiting for next 2.5 hrs. That was a complete waste of food.
I had a very bad experience with Foodpanda, suggestion better go for Uber Eats or Swiggy.

Regards,
Hitesh Kahale

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Comments

roshan jaiswar

from Mumbai, Maharashtra

Sep 25, 2018

I had placed a online order for my meal and it's been more than a hour there is no support from your end the minimum time shown for the delivery was half and hour please resolve this and make my order deliver fast to me. Thanks
Order Info -As shown in the attached picture