Food Panda — I did not receive refunded money

Address: Bangalore, Karnataka

On 26th august, , i ordered food in food panda and my money was debited, but ordered was not placed... After i got msg that the money will be refunded but till now it not happened very poor response and poor service, in food panda there is no proper communication to resolve the problems and its very stressful and i paid through debit card pay options in the food panda do the needful asap