Food Panda — I was misinformed and food was not delivered.

Address: 560103

Website: Foodpanda.com

Hi,
I have ordered food on food panda app (Order Number:r9rn-v6il ).
The app has promused delivery in 40 minutes.
The food is not delivered till date. The communication with care at chat was useless and no one has confirmed that food will not be delivered, so that i could have made an alternative arrangement.
I do not deserve this unprofessional behaviour and seriously not happy with the services.
Pood panda need to compensate for these false notifications that misguided and did not give any input about real status of order.