Food Panda — I'm complaining about not delivering of the order

Address: Hyderabad, Andhra Pradesh, 500032

I ordered 3 chicken biryani from paradise on 27 sep 9 pm payment has been done and it is expected to come by 9:30. It is shown that it's picked up by the delivery executive and will be delivered soon. I was expecting the call from the delivery boy but without any information it is showing that the order is delivered. I didn't get my order delivered but it is showing as delivered in the app. I tried calling the delivery executive many times he is not picking my calls. I tried to contact the customer support of food panda but nobody is responding for my messages.