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Food Panda — it nearly took 2 hours for the product but haven't delivered

Address: 500016
Website: www.foodpanda.in

I have received my order till 3:20 p. M ist, order number is s2qy-lnb0/1 that is nearly two hours and the food was not delivered. When i reached the customer care it took nearly 20 min for me, to talk to them and they were like i have checked and i am sorry to inform you that due to rider not available that is why your order is not delivered and i would request you to please allow me another 45 minutes and we will try to deliver your order as soon as possible and they were giving such a silly reasons for not delivering the food. Please check the documents for more details. Thank you!
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Food Panda customer support has been notified about the posted complaint.
Jul 27, 2017
Updated by Teja they haven't responded till now and such worst service, will suggest and promote not to use food panda...
Aug 13, 2017
Bilawal Sheikh's response I want you guyz to revert quickly
 
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Comments

I thought of ordering online but came to know that 1 rasgulla will cost me 62 bucks. I mean are u kidding me. Please check whats the matter or else i will ask the people only that how is your taxation policy working. I have also uploading the picture attached to let you know that people are not idiots to buy from your site. Do check it

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Order No.: Reference number - s3vb-li7f. the order of rs.372.40is done and PAID VIA mobikwik, the order got cancelled BUT YET I DIDN'T GET THE REFUND. my email id: [protected]@gmail.com
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    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
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