[Resolved] Food Panda — Items not delivered and no queries are being entertained and no solutions provided

Pratik Parag

from Bengaluru, Karnataka

May 17, 2017

Address: 560037

On[protected] at 9:54 PM I ordered an item from a restaurant named as Utopia which in marathalli area of Bangalore, from food panda. I payed online for the order. After waiting for an hour I didn't receive my item, so I selected the option didn't receive the item in food panda app as delivery time was 60 mints. At 11:05PM I received a message that my order is delayed by 20 minutes. I have waited for 1hour and 35 minutes and my order has not been delivered. And all the numbers associated with Utopia restaurant are switched off.

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Jul 6, 2017

Complaint marked as Resolved

Food Panda customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2017

Food Panda Customer Care's response Hi Pratik, We sincerely regret the experience you've been through. Please share your order/account details at [protected]@foodpanda.in so that we can immediately look into the matter and try to resolve at the earliest. Thanks. Team foodpanda!!