Food Panda — no refund given of cancelled order

Address: Pune, Maharashtra, 411028

Website: foodpanda.co.in

I had ordered food worth rs 249 paid by paytm using foodpanda app. But the restaurant cancelled the order. Foodpanda agreed to refund. Bt nothing received yet. R8pg-24ch this is order number. Order was placed on 7th sept’18. And as per refund mail shared by foodpanda 2-3 workings would take to initiate the refund. I had live chat with multiple executives and they asked me to wait. I did mail to them with paytm statement multiple times but no hearing back from them.