Food Panda — non delivery after payment

Address: 400093

Ordered crispy chicken from china world mumbai costing me rs 189/- for which i made the payment at 21:30 hrs dt 02/07/2018. Now it is 12:40 hrs the next day. The delivery status is showing 'delivered" and i am still awaiting my parcel. Neither am i being able to contact mr mohammed shaikh (Mob [protected]), your delivery boy, he is not picking it up. Kindly make sure that the order is being cancelled and assure a refund of the entire amount i paid by tomorrow, otherwise the complaint will be escalated to the higher authorities.