| Address: New Delhi, Delhi |
I was provided with coupon which when trying to order did not work out. After talking to customer care I founf out that support staff Shiva tried to explain me that website might not be working at their end, which I found out after talking to Ajay Senior manager customer care I was given option that next order would be given off as per the voucher. My concern is they dont mention that their website might not be functional during payment and if this happens customers should call customer care. None of this happens with any website in India. I had to sleep with a lot of guilt tonight that people are being fooled around without any information on their domain. However I had paid total amount (without coupon being applied). Its depressing to see the common man being fooled with such big ventures. I want to sue them as inappropriate information on public domain and penalize them just because these are people responsible for making people sleep without food
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Are bloody managers and customer care support, whom I talked to after placing my order despite being provided with voucher, which doesnt work. What they say customer care should be advised before making payment. Bloody food panda is making fool of people giving them vouchers which doesnt apply when you. These bloody people are just making money by fooling around. My next step is I am going to sue them in consumer court.
I would advise everyone who orders from food panda that never do this mistake. They are going to fool you by providing leaked food and no voucher being applied