| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 | | Website: www.foodpanda.com |
Today I ordered food from Mirch Masala Restraunt Noida at 8:03 PM. Then I received call from Foodpanda care as that restaurant was closed. Then as per discussion I changed my order and restaurant that is Food Club Noida. I received confirmation of order at 8:18 PM.
Food delivered to me after 1 hour and 15 minutes that too calling restaurant 1 time and 1 time to foodpanda at 9-30. At that time I was on call with Foodpanda customer care executive Hussain. The order delivered to me was incomplete.
I told the above mentioned Foodpanda customer care executive Hussain, that order is incomplete. First of all, the behavior of delivery boy was so rude. He just drop the food packet into my hands and start running like I have some bomb in my hand. I was screaming that order is incomplete, but he didn't cared for the same.
Hussain then talked to restaurant owner and promised that the missing order will be deliver to me in next 10 mins. At that moment, time was 9-36 PM.So that means I had to wait till 9-50 PM max.
But I waited till 10-05 PM, but I didn't received my order. I again called and talk to same executive. He firstly said to me to wait for 5-10 mins. But I refused. So he started giving me bribe of Rs. 20 refund. I refused for the same and disconnected the phone.
I have faced this type of issue 3-4 times now. I am fed up of this. Was this information helpful? | 
Post your Comment