Food Panda — order marked delivered but no show - foodpanda

Address: Mumbai City, Maharashtra, 400093

Hey, this is regarding the order code "w7wz-u92g" placed on oct 04, 2018 at 11:05 pm using foodpanda application. It was marked delivered at 23:58 (Screenshot attached).

The application is not connecting to the customer care chat. The restaurant is closed right now, i tried calling them. I can also provide the cctv footage of my apartment's lobby that no one from foodpanda came to deliver the order.

This kind of service is not expected from a company which delivers food. Right now it's almost 1 am and i will have to look for other options at this hour.