Food Panda — order not delivered and show order delivered

Address: New Delhi, Delhi, 110045

Dear sir,
We have ordered two things from my mobile no [protected] at 6.38 pm, first order code is b489-6a8t 2 classic margherita pizza rs 58 & second order code is b489-99a3 1 chicken burger rs 29. Both payment was deducted from my paytm account.
Order is not received but massage was shown that order is delivered.
We call the delivery boy he says we are not serving your order, item is not available in laziz pizza.
And pass the massage delivered,
Please solve my problem and refund my balance.
Thanks
Harshit singh
[protected]