Food Panda — order not received, but status is "delivered"

Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

Website: www.foodpanda.in

Facing a lot of problems with food panda since last 5-6 times, ordering something else recieving a # kind of different item.
Today 01/10/2018 i delivered a milk shake and have not received the same but the status is showing as delivered.
I would like it to be delivered or else the refund to be initiated.
On chatting with customer care, no one is ready to respond after telling there names.
Inderjeet maan
Tariq
Merry
The customer care and the services of fraud panda sucksss...

Order id: e1pq-ptrc

Regards
Mohit