Food Panda — ordered 3, received 2. must pay delivery charge again for the 1 not delivered

Address: 59200

Website: www.foodpanda.my

Order number m5ko-rkcm

Ordered 3 items, received 2. Wanted the missing item delivered but must pay delivery charges again.

Voucher for missing item can only be generated in 24 hours. How bad is this system?

If you dont remember to chase them, you wont get your voucher. Happened to me a couple of times.

Why must i order and pay for delivery again for their screw up?? No integrity. No ownership. Bad company.

Their problem with vendor, customer has to pay.