Food Panda — ordered for chicken 65 biryani instead received some other order

Address: 600097

Received a wrong item and asked for replacement which they told not possible.No refund also provided as they told me i had received refund earlier for similar kind of issues. If food panda is doing this again n again, food panda should be liable for whatever times it may be. Why do customers have to suffer. I have shared the pics of wrong items too