Food Panda — paid online but food not delivered

Address: New Delhi, Delhi, 110015
Website: Foodpanda

I placed an order on 15th aug in the evening to pizza hut.. I made the payment online.. Delivery guy from pizza hut called and said order will not be delivered and u will get refund.. I checked after 24 hrs on food panda app it was showing order was delivered.. Then i searched for foodpand cust care number on google all the numbers were busy they didnt connect.. Then i was chatting with foodpanda agents for 2 hrs.. They were not able contact pizza hut.. I called pizza hut they were not able to find my order.. They charged me 600 rps and i didnt even get the order i have call recording for the pizza hut guy he is saying on recording u will get refund and i have screenshots of chats with food panda
Was this information helpful?
No (0)
Yes (0)
Food Panda customer support has been notified about the posted complaint.
 
1 Comment

Comments

Sorry for the inconvenience faced by you. We will look into this and get this resolved on priority. Please give us a chance to make your experience memorable. Meanwhile, request you to share your details here: http://bit.ly/PHFeedback

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Food Panda
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    945
    Pending
    0
    Resolved
    64
    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
    View all Food Panda contact information