Food Panda — pathetic app pathetic customer support

Address: New Delhi, Delhi, 110059

Website: www.foodpanda.in

I paid for food which i never received and yet showed delivered. I tried contacting rider restaurant and then foodpanda chat where i wrote my whole concern for 7-8 time with different representatives because after every time there app would say reconnecting and show me that because i didn’t reply they had to end the chat. After this frustration i wrote an email (25sept) which tat suppose to be 8hrs to address my complaint but i got reply on 1oct long template apology which was simply sent for the heck of it because the representative didn’t even care to read the same as all i cared was to get my money back not a apology which was send to 100 of others like me.
And yesterday only my brother placed an order faced same issue where money was paid but never received the order.
Foodpanda is worst company ever i saw who’s taking our money not sending food in return and showing glitch in their app where need not to answer anybody.
Scam scam foodpanda is a scam company.