Food Panda — pathetic customer service

Abhudai Singh

from Delhi, Delhi

May 6, 2018

Address: 110092

Website: www.foodpanda.in

My order number was u8rp-wftv however not delivered on time. I chased multiple times chased however no proper update. Even i chat with food panda executive on 30th april, 2018 & he said case been escalated & i'll be getting call from senior department by end of day however again no call.
Till now i've sent multiple emails & no call received yet.
Such an useless service & i need this to be escalated higher so that let company learn it's ethics & customer service.

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Comments

Utsab Dutta

from Bengaluru, Karnataka

May 17, 2018

I have ordered food through 'Food Panda' from 'Midnight Food Point' they have taken the full payment but now food has not been delivered its more than 2 hours. The mentioned phone number is also not working and live chat option is also not working. Totally no response from their end. Not yet refunded the money.