Food Panda — Refund

Address: Pune, Maharashtra, 411045

I had ordered the food through the food panda.Money has been deducted from my account but the order was place but no food has been served to me.I wrote mail to paytm as well as food panda but no reply from both the merchant even i tried the customer support number but it not worth.No one cares about their customer facing such issues.

On next day i got a call from food panda regarding the refund but till date it not happned and the TAT is also finished.

What should i do if such thing happens then who will use this again.

my order details are below:

paytm_wallet
Paid for OrderFood Panda Order #[protected]@1Paytm Cash Txn ID [protected]-11-09 08:04:20 PM

Date:09/11/2016

Regards,
Satyapal