Food Panda — refund has not processed as my order got cancelled

Address: Bangalore, Karnataka

Website: Foodpanda

I have placed the food order through food panda on 10th sep.. My order id s2qp-wdqb. Billed for 1052rs.. Mt order for cancelled as the restaurant got closed.. So i have received an email from foodpanda stating my refund has been initiated and it will be credited to my paytm account with in 24 hours.. But its been a week now.. I haven't received my payment.. Foodpanda chat service is one big cheat.. They are not responding properly.. Foodpanda has cancelled their customer care contact number.. They are one big fraud where their only motive is cheat the customer's and take their hard earned money..