Food Panda — refund not received-paytm

Address: Bangalore, Karnataka, 560024

1 ) I have Order Fried rice on[protected] time 20:50:45 PM that same cancelled by Hotel & Food Panda team replied in Online chat we have initiated your refund it will take 7 to 10 day working but till now i have not received my refund .
2) On 6th Nov 2018 again i have order Mexican Palo ( Rice ) on that time same happened its cancelled by hotel & again we chat with foodpanda team they said it credit but till now i have not received.
Pls don't order in Food Panda, there is no Customer Care number there is no proper reply from them