Food Panda — refund not received! (uninterested response of agents towards the problem)

Address: 21305

Website: www.foodpanda.in

This is naveen. Some of my orders got canceled because of natural calamities (Heard from delivery boys) but i was told that i will get the refund within 7-10 days excluding holidays but its been morethan 15 days. However, i did not get any refund like that, i contacted foodpanda agents several times but no response. I am attaching order ids below for your reference please find them
1) a155-7gh1
2) a158-5vzl
3) m3ai-hayf