Food Panda — Services not delivered at all even after taking money

Address: Pune, Maharashtra, 411057

Website: foodpanda.com

I ordered food at 12:06 a. M. On 24/06/2017 after coming from office and was assured that food will be delivered within 70 minutes as per their app. Restaurant called and said that they don't have one of the items and could replace it with other and can deliver it within approximately 45 minutes. I waited for more than 2 hours and then tried contacting restaurant but they didn't pick up the call (Tried 4 times) and then tried contacting food panda but their customer service line is up until 11 p. M. Only so tried contacting through their web chat.
The only answer they had was that the restaurant was closed and they could do anything about it and can only check once the restaurant is back open.
What was the point of letting people order if they cannot deliver the service and leaving me hungry for the entire night.
That isn't fair!