Food Panda — take order, never deliver and issue refund as cashback!!

These scammers would take your money and block it in a wallet after cancelling your order. Only 50% of your refund would cone to your bank, rest is stuck in a wallet as cashback! How the heck is my money being touted as cashback?? And not once or twice, every solingle time they’re committing this thievery!
I’m attaching photos of how they send the money back as cashback which you cannot take to your bank. So I don’t get the food, and my money is stuck now in a wallet.