Food Panda — tds refund for f/y[protected]

Address: Shakumbhari Foods Private Limited, IInd Floor , Shakumbhari Plaza, Baghpat Road, Meerut, Meerut, Uttar Pradesh, 250002

Dear sir,

As per income tax provisions, we have to deposit tds u/s 194h out of our own pocket then we have to ask for refund after submitting the required documents such as form 16, cancelled cheque. From last 6 mths, i am continously asking to reimburse the tds amount and even after submitting all the required documents. My tds amount status is not yet resolved.

They asked me to deposit cancelled cheque again and informed me that it will be refunded by 17th sep or 18th sep 2019. After that they stopped replying. I dont understand why such an attitude is shown to the clients when we are asking to reimburse the amount.