[Resolved] Food Panda — Unexpected service

hamta baghi

from Mumbai, Maharashtra

Feb 19, 2017

Address: 411061

Website: www.foodpanda.com

My order number was s1en-bxjr and it was expected to deliver in 50 mins and I almost waited for more than one hour after that I called the resto and they even dont know where is my order and I chat with live support they dont have number of the person who is bringing my order and when I told him how can you third party without having his number so he dont have any answer, my issue is if I am trusting for food from this website they should do this.They just charged and quality is so bad, now when my food will come it should be wasted, they dont even care about this .kindly look into this matter.

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Mar 31, 2017

Complaint marked as Resolved

Verified Support

Feb 22, 2017

Food Panda Customer Care's response Hi Hamta, We sincerely regret the experience you've been through. As per your chat conversation with one of our representative, strict feedback and warning has been shared with the restaurant to avoid such issues in the future. Full refund of your order has been processed on the same day, which will be credited within stipulated time. Thanks!