I had ordered paneer tikka and naan from dana choga in gurgaon sector 50. I ordered at 8:34 pm. However i waited and waited patiently for 1 hour. Then my patience ran out. I called the number given by foodpanda and the guy said ‘sir order nikal chuka hai bas 10 minute mai aajayega.’ believing him, i still waited. 10:15pm, i was still waiting for my food i had ordered more than 90 mins ago. Then when i called they said that the order is about to dispatch and will reach yoh in 15-20 mins. So the order i placed at 8:30, hadnt even dispatched by 10:15, even though the restaurant was pretty close to my house. And all this time the foodpanda representatives at dana choga kept lying to me that the order has dispatched and will reach shortly. And after i directly called the restaurant, the food arrived within 10 minutes.
Thus in short, foodpanda is the worst food delivery app. It treats its customers like a joke and thinks they can screw with people and get away with anything. Was this information helpful? |
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